Política de reembolso

1. How long can the customer return the goods? (Within 30 days from the date of purchase)

Our return,exchange &refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’ t offer you a refund or exchange.

2. Under what circumstances can customers return goods?

• Within 30 days of order date
• ln original condition: resell-able
• Unused or undamaged
• In the original packaging

3. Our own reasons cause the product to be returned, how to deal with it?

lf your order has a problem, contact us by email [yevayeva2020@hotmail.com] or through the contact page. DO NOT ship back products without authorization through the return process. We can resolve all issues with you quickly and with personal attention.

Received defective product?
Received the wrong product?
Received a product not as described?
Solution: We replace it!/Refund payment

lf you receive your product from us with above issues, please hold the product and all packaging. With your cooperation and photo of your package and item(s) we will investigate, offer a solution and ship out any replacements needed.

4.When the product is returned, which party should be responsible for the freight?

Customer is responsible for associated shipping costs unless products are defective, wrong.

5.The customer is not satisfied, how to refund?

Refund policy is only applicable to successful returns. When completing the physical or online Return / Exchange Form, you may choose to be refunded via your original payment method.

Once we have processed your refund, you will receive a confirmation email from us. If you have opted for a refund via the original payment method, please allow up to 7 business days for your account to be credited. If you do not receive your refund after 7 days, please contact your payment processor directly for further information.